CAM4xxx Series User Manual Release 1.1
10 Dual Streaming Dual-stream design enables simultaneous support of real-time video monitoring, video recording, or mobile viewing applica
100 • Email – E-mails notifications to the email address specified in the Event Server settings. If this option is chosen, fill in the fo
101 • Name - Specifies the name of the Event. • Set Time Interval (When Activated) - The trigger time of the event (00:00 to 23:59). Enable Tr
102 o Additional Information - Contents of the notification e-mail. o Snapshot/Video Clip - Choose to send a snapshot or video attachment
103 System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settin
104 System Status The camera status can be found under System > System Status. This section displays useful system information including: • Net
105 System Log The system log, System > System Log, provides a log for system messages and events. The log lists important inf
106 Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to Syst
107 4. Power on the device and firmware upgrade will start automatically. The status LED flashes in amber during the upgrade. 5. The ca
108 Camera resets can also be performed under System> Reset To Factory Default. There are 2 types of reset. You can either re
109 Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP
11 1.3. Technical Specifications Model List for CAM4xxx Series CAM4110 D1 IP Fixed Dome CAM4160 D1 D/N Outdoor IP Fixed Dome CAM4210 1.3M IP Fix
110 Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, plea
111 Export/Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Statu
112 5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the cam
113 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pull
114 5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start >
115 5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Se
116 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please m
117 Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click t
118 Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group. Rebooti
119 Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP
12 Video FPS 30 fps at D1 (720 x 480) 30 fps at VGA (640 x 480) 30 fps at QVGA (320 x 240) Video Control AGC (Auto Gain Control), AWB (Auto White B
120 Link to Camera Web Interface Link to Camera 1. Select a camera by checking the box in the first column of its listing. 2. Click the Link to Ca
121 Clearing and Setting Status Clear New Status When a camera is first displayed in the tool, the status column will display the status
122 These camera(s) will show up in the All Devices > New Devices group. The camera(s) will still be listed under All Devices >
123 5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subse
124 3. The system will ask to confirm the deletion. Click Yes to delete the group. Note: Groups may be deleted, even if they contain c
125 Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group unde
126 Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2. S
127 5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process
128 3. Click the Browse button to browse the computer and locate a destination. 4. Click Download to download the configuration file to
129 5.7. Firmware Actions Download Firmware This function links to the user management page of the selected camera. 1. Select a camera by check
13 Specifications for CAM42xx Series Model Name CAM4210 CAM4220 CAM4260 Description 1.3M IP Fixed Dome 1.3M D/N IP Fixed Dome 1.3M D/N Outdoo
130 Note: You must be logged into the camera to update the camera firmware. 1. Select one or more cameras by checking the box in the first column
131 5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information
14 Event Action Send snapshot or video clip by FTP or email, record to NAS, record to local storage, trigger DO Supported Protocols IPv4, ARP, TCP,
15 Specifications for CAM431x Series Model Name CAM4310 CAM4311 Description 2M IP Fixed Dome 2M D/N IP Fixed Dome Image Sensor 1/2.7" 2 m
16 Audio Input/Output 3.5mm phone jack Alarm In/Out N/A Video Buffer 5 second pre-alarm, 30 second post-alarm Event Action Send snapshot or video
17 Specifications for CAM436x Series Model Name CAM4360 CAM4361 CAM4365 Description 2M D/N Outdoor IP Fixed Dome 2M WDR D/N Outdoor IP Fixed D
18 Intelligent Video Motion Detection Motion Detection, Tampering Detection (blocked, redirected, Motion Detection Video Jack N/A Yes (BNC) N/A Au
19 Specifications for CAM437x Series Model Name CAM4371 Description 2M WDR D/N Outdoor IP Fixed Dome Image Sensor 1/2.8" 2 megapixel SONY
2 All Rights Reserved © Surveon Technology 2012 Copyright Statement No part of this publication may be reproduced, transmitted, transcribed
20 Audio 2 Way Audio Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out N/A Video Buffer 5 second pre-alarm, 30 secon
21 Chapter 2. Hardware Overview 2.1. Overview Side View Indoor: Fixed Lens (CAM4110/4210/4310/4311) Indoor: Varifocal Lens (CAM4220) Outdoor (CA
22 Top View and Bottom View Indoor (CAM4110/4210/4220/4310/4311) Screw HoleScrew HoleScrew HoleScrew HoleScrew Hole132 Outdoor (CAM4160/4260/4360/43
23 2.2. Functions 711863 Indoor Outdoor Please look into the following table for cable options:
24 1. Audio In/Out Connector Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external mono microphone. Audio out can be conn
25 The camera connects to the network via a standard RJ-45 network connector. The camera detects the speed of the local network
26 deactivate. DI2 (Digital Input) Pin 4 Connect to GND to activate, or leave floating (or unconnected) to deactivate. Must not be exposed to vol
27 2.3. Installation Installing the Dome Camera Indoor Screw Hole Indicator Sticker Base Plate Outdoor Screw Hole Indicator Sticker Screw Hole I
28 (Outdoor) Align the housing with the sticker and fasten the screws to secure the housing on top of the sticker. 5. Thread the multi
29 reinstall the camera cover. Focus Puller Zoom Puller Unscrew the HousingReattach the Housing Note: (1) Cover removal is not required on
3 Revision History Version Description Date 1.0 Initial release: All the CAM4xxx series models are put into this manual; both hardwa
30 5. (Indoor) Reattach the camera assembly to the base plate. (Outdoor) Align the housing with the mounting bracket and fasten screws to secure
31 2.4. Camera Deployment NAS FTPEmail ServerMicrophoneRouterRouterClientClientSpeakerInternetAlarmSensormicroSD 2.5. Before You Start Please prepa
32 Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods: • Web Browser –
33 3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your produ
34 Logging into the System The following information will prompt for logging in: Username – The username for the domain. De
35 2. Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. 3. Continue installing the Active X compon
36 The help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the Live-view
37 3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use R
38 Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface,
39 Export/Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status
4 Table of Contents Copyright Statement ...2 Revision History ...
40 4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. M
41 Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit
42 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chine
43 4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu
44 • System Status LED: changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on
45 User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are
46 Adding Accounts In General> User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All U
47 Editing Accounts In General> User Account under the User Account heading, select an existing account by clicking on the acco
48 Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system dat
49 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort
5 2.5. Before You Start... 31 Chapter 3. Connecting to the Network Camera...
50 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are
51 Secondary DNS fields. The network camera can be connected to the network upon completion. PPPoE Settings This feature is disabled by
52 Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoin
53 Note: The RTP port number must be an even number. After entering the RTP port number, the RTCP port number will automatically be set
54 UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect s
55 Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio
56 Image Appearance Settings These settings, found under Video & Audio > Image Appearance, deal with the video output of the camera. Th
57 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following p
58 o Frequency - Used in conjunction with the flickerless function. The user can choose to compensate for 50Hz or 60Hz lighting. Note: In certain
59 o Night mode - Forces night mode. o Schedule for day mode - Allows the user to set a time for day/night transitions. From: -
6 Image Appearance (for CAM4361/4371) ... 75 Video Streams ...
60 Image Appearance (for CAM4210/4220/4260) Image Attributes These parameters deal with the image lighting and color. All parameters are values ra
61 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The follo
62 o 50Hz - Compensates for 50Hz lighting. o 60Hz – Compensates for 60Hz lighting. Note: In certain situations, the sensor may experience b
63 Image Appearance (for CAM4310) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from
64 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following par
65 Note: In certain situations, the sensor may experience banding issues. In these cases, please turn the flickerless feature on. • EV
66 o Manual - This setting allows users to specify a shutter speed that the camera will not go below, and gain amount that the cam
67 Image Appearance (for CAM4311) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from
68 o D-WDR Level- Specifies the WDR correction level ranging from 1 (least) to 10 (most). Advanced Settings • Frequency - The user can choo
69 o MWB - The user must specify the red and blue gain levels to achieve the correct white level. R Gain - The gain applied to the r
7 Properties ... 116 Delete from Tool ...
70 Image Appearance (for CAM4360/4365) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging
71 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following
72 o WDR Level – Specifies the WDR correction level ranging from 1 (least) to 10 (most). Advanced Settings The Advanced Settings allow you to
73 o Auto - The camera will automatically change the shutter speed and gain to balance between image quality and frame rate when there is
74 o Auto – The camera will automatically choose between day/night mode. o Day mode - Forces day mode. o Night mode - Forces night mode. o
75 Image Appearance (for CAM4361/4371) Image Attributes These parameters deal with the image lighting and color. All parameters are values rangin
76 o One Push AF (One Push Auto Focus) (For CAM4371) - Focus hold mode that can be automatically readjusted as required by the user (One push
77 o Schedule for day mode - Allows the user to set a time for day/night transitions. From: - The time, in hours and minutes
78 o HSBLC (High Suppression Backlight Compensation) - Backlight compensation helps resolve detail in darker areas even when brightl
79 Advanced Settings • Frequency - The user can choose to compensate for 50Hz or 60Hz lighting. • Denoise – Removes video noises. •
8 Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only
80 Video Streams (for 41xx/42xx Series) The configuration for video streams, including resolution, frame rate and image quality parameter
81 • Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values. • Key Frame Interval -
82 Video Streams (for 43xx series) The configuration for video streams, including resolution, frame rate and image quality parameters ca
83 1080P (1920 x 1080, Stream 1 only), SXGA (1280 x 1024, Stream 1 only), 720P (1280 x 720, Stream 1 only), VGA (640x480), QV
84 Click OK to save or Cancel to abort the changes before you leave the page.
85 Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the
86 PTZ Note: CAM 43xx series do not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-
87 Recording The Recording menu, Settings > Recording, deals with recording settings and managing recorded video files. Recording Basic Settings
88 Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD
89 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost colu
9 Chapter 1. Product Overview 1.1. Network Camera Introduction CAM4xxx series are professional network cameras that use Internet Protocol (IP) to t
90 Event Notification Event Notification settings, found under Settings > Event Notification, deal with the event detection, scheduled reco
91 • Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. FTP Settings FTP settings a
92 Motion Detection The motion detection functionality of the camera can be found under Event Notification> Motion Detection. Motion Detection Wi
93 Activating and Scheduling Motion Detection Motion detection is activated by checking the Enable Motion Detection box. Activate Motion Detectio
94 Tampering Detection Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole
95 DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings
96 • Off - DI inputs are closed at all times. The camera will not respond to any signals on this DI. Digital Output The camera can also be configur
97 Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found u
98 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not be
99 boxes, and fill in a start time and end time for motion detection in the From: and To: boxes. • Never – The event is never tr
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